College Station Utilities

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Our new Utility Customer Portal for you to view bills and usage, make payments, and other changes to your account is live.

College Station Utilities is a leading utility providing high-quality, customer-owned services to citizens. We provide electric, water and wastewater services, and manage a 24-hour dispatch for residential and commercial customers in College Station.

Report power outages, water line breaks, wastewater spills and backups, and other electric, water or wastewater problems to 855.528.4278. Please have your CSU account number ready when you call. Click here for more details.

NOTE: The city is only using Paymentus Corp. for online bill payments. Please do NOT utilize any other third-party application that claims to facilitate your utility bill payments. The city does not receive money from other applications and you would still be subject to disconnection for non-payment.

Is your residential water service provided by a utility other than the City of College Station, but your address is connected to City of College Station sewer system? By providing at least 6-months of official water utility bills we can determine if you qualify for a lower monthly sewer service charge for those 6 months and going forward. Contact Utility Customer Service at [email protected] for more information.