Skip to page body Home About Community Living Doing Business Browse by Topic I Want to... Your Government

All Forms/Surveys

Survey/Form Review
Planning & Development Services - Customer Service Survey
1. In regard to your role on the project, please select one of the following:*

 
Comments on question 1:

2. Type of project:*

 
Comments on question 2:

3. Please rate the following when you FIRST made contact with staff from Planning & Development Services (whether via phone, e-mail, or in person).
a. Promptness of greeting:*
b. Courtesy of staff member:*
c. Professionalism of staff member:*
Comments on question 3:

4. Pre-Application Conference (PAC's) are offered as a means to facilitate the development process. Did you attend a PAC?
Yes
No
If so, was the information provided at the PAC helpful?
Yes
No
Comments on question 4:

5. Please rate the following regarding your experience with PLAN REVIEW:
a. Clarity of plan review comments:*
b. Promptness of plan review comments:*
c. Relevancy of plan review comments:*
Comments on question 5:

6. Please rate the following regarding your experience with BUILDING INSPECTIONS (including the Certificate of Occupancy process):
a. Promptness of inspections:*
b. Professionalism of staff member:*
c. Ease of scheduling an inspection:*
Comments on question 6:

7. Please rate the following regarding your experience with INFRASTRUCTURE AND UTILITY INSPECTIONS:
a. Promptness of inspections:*
b. Professionalism of staff member:*
c. Ease of scheduling an inspection:*
Comments on question 7:

8. Overall, do you think that COMMUNICATION with city staff was timely and effective?
Yes
No
If no, what could be done to improve communication?

9. What aspect of your development experience did you LIKE MOST?

10. What aspect of your development experience could have been IMPROVED?

11. Is there any OTHER information that you would like to share with us regarding your development experience?

12. If you would like to be contacted by a staff member, please provide your name and contact information below: