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**Note: Area code for all phone numbers, except toll-free numbers, is 979.**
Frequently Asked Questions Contact At
How do I report a power outage? 24-Hour Utility Dispatch

855-528-4278

How do I pay my bill? Where can I pay it? Utility Customer Service Electronic Payments  or  764-EPAY (3729)
What is the mailing address for utility payments? Utility Customer Service P.O. Box 10230 College Station, TX 77842-0230
Where is the Utility Customer Service Building? Utility Customer Service 310 Krenek Tap Rd
How do I report water line breaks, or wastewater spills? 24-Hour Utility Dispatch

855-528-4278

How can I save energy? Energy Conservation 764-3724 or 764-6274
Can I get a speaker on energy conservation or electrical safety? Energy Conservation 764-3724 or 764-6274
What is backflow? Do I need a backflow prevention device? Backflow Prevention 764-3662 / 764-3663 / 764-6312
How can I save water? Water Conservation 764-6223
Can I schedule a presentation or tour your facilities?  Water Resources 764-6223
Where is the Wastewater Treatment Plant? Wastewater Treatment 764-3665
I need to know the location of electric lines Electric GIS 764-6255
I need to know the location of water or wastewater lines Water Services GIS 764-3656 or 764-3431
Connecting new development to the water or wastewater system Planning & Development Services  764-3570
Last updated: 6/14/2013 9:42:31 AM