**Note: Area code for all phone numbers, except toll-free numbers, is 979.**
| Frequently Asked Questions |
Contact |
At |
| How do I report a power outage? |
24-Hour Utility Dispatch |
764-3638
|
| How do I pay my bill? Where can I pay it? |
Utility Customer Service |
Electronic Payments or 764-EPAY (3729) |
| What is the mailing address for utility payments? |
Utility Customer Service |
PO Box 10230 College Station, TX 77842-0230 |
| Where is the Utility Customer Service Building? |
Utility Customer Service |
310 Krenek Tap Rd |
| How do I report water line breaks, or wastewater spills? |
24-Hour Utility Dispatch |
764-3638 |
| How can I save energy? |
Energy Conservation |
764-3724 or 764-6274 |
| Can I get a speaker on energy conservation or electrical safety? |
Energy Conservation |
764-3724 or 764-6274 |
| What is backflow? Do I need a backflow prevention device? |
Backflow Prevention |
764-3662 / 764-3663 / 764-6312 |
| How can I save water? |
Water Conservation |
764-6223 |
| Can I schedule a presentation or tour your facilities? |
Water Resources |
764-6223 |
| Where is the Wastewater Treatment Plant? |
Wastewater Treatment |
764-3665 |
| I need to know the location of electric lines |
Electric GIS |
764-6255 |
| I need to know the location of water or wastewater lines |
Water Services GIS |
764-3656 or 764-3431 |
| Connecting new development to the water or wastewater system |
Planning & Development Services |
764-3570 |
Last updated: 8/6/2009 1:59:03 PM