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Utility Customer Service

Utility Customer Service
                979-764-3535

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Due to a system upgrade, the College Station Utilities online payment URL (web address) has changed.  If you currently, have this address bookmarked or saved to Favorites, please add the following to address.

https://click2gov.cstx.gov/Click2GovCX


We appreciate your patience and apologize for any inconveniences this may cause.
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If you have an electric, water or wastewater outage or emergency, have your CSU account number ready and call 855.528.4278. Click here for more details.


----> Current Electric Outage Map 

----> Make Online Payments and Maintain Account Information

----> Connect/Disconnect Services 
        ***Monday, August 4th, is the first available date to schedule a Connect or Disconnect   Request.***

ONLINE FORMS

 

FORMS TO DOWNLOAD


CONTACT INFORMATION 


Email us at utilities@cstx.gov and include the account holder's name and last four digits of the social security number for verification in the email.

The City of College Station's Utility Customer Service office is open Monday through Friday from 8:00 a.m. to 5:00 p.m. We provide billing services for electric, water, sewer, garbage, and drainage.
 

Utility Customer Service
310 Krenek Tap Rd
PO Box 10230
College Station, TX 77840
 
979.764.3535 | 800.849.6623
979.764-ePAY | 979.764.3791 (fax)


Applications for these services may be made by phone, mail, fax, Internet or in person.  Utility accounts may be listed in one name only and the person whose name appears on the account is responsible for payment of bills, deposits and other charges that may appear on the bill.  (The City is not responsible for agreements made between roommates).  A connect fee for electric and water service is required for all accounts and will be billed on the first bill.
Last updated: 7/30/2014 3:33:54 PM